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“Our investment in InspireAI helps customers use Agentforce to fix these data gaps in hours instead of weeks, ensuring AI is reliable from day one.”

Paul O’Sullivan
SVP, UKI Solutions, Salesforce

InspireAi and Salesforce Accelerate AI Agent Readiness

May 2026

We are proud to announce that InspireAi is deepening its relationship with Salesforce to support the growth of AgentFit, our agent readiness platform that gives customers a clear path to analyse and fix their agent data.

“Deploying AI into real B2B settings at scale right now requires grit and top talent,” said Alexander Charles, co-founder, InspireAi. “We’re going to make that process easier, quicker and safer. We’re starting with giving you control of your Agent context data and knowledge like no other tool has before.”

Agent adoption is accelerating across every major vertical. But as deployment velocity increases, a critical gap has emerged: most enterprises still lack a reliable way to know their agent data is ready before they go live. The number one problem we see across deployments is data collision – knowledge sources that directly contradict each other. Teams either spend 3-6 weeks and ~$50-150K on manual data remediation per launch cycle, or skip the AI initiative entirely. Agents ship grounded in knowledge sources that contradict each other (return policies conflict with help articles, product descriptions don’t match pricing pages) and the agent can give customers confident, but inaccurate responses.

That’s why we built AgentFit. The platform shows agentic teams exactly where conflicting data and knowledge gaps will break customer trust before go-live, not after. Built natively on the Salesforce platform, AgentFit works where delivery teams already work. No new workflow to learn.

AgentFit complements existing knowledge management by ingesting real customer interaction data to measure agent coverage against what customers actually ask, surfacing blind spots that are nearly impossible to catch manually at scale. AgentFit was born from our extensive enterprise Agentforce implementation experience – real deployments, real failure modes, real pattern recognition that can’t be replicated from the outside.

Salesforce’s investment in InspireAi will accelerate our R&D efforts and help us scale AgentFit across the Agentforce ecosystem and into the broader AI agent readiness market.

“At Salesforce, we believe the Agentic Enterprise runs on trusted data,” said Paul O’Sullivan, SVP, UKI Solutions, Salesforce. “Today, conflicting information is the biggest hurdle to agent adoption. Our investment in InspireAi helps customers use Agentforce to fix these data gaps in hours instead of weeks, ensuring AI is reliable from day one.”

AgentFit is currently in early access. Join the waitlist at agentfit.com to be among the first to fix your agent data and go-live faster without mistakes.

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AgentFit

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